VEVO | Australia Visa Check

Completing a VEVO visa check will allow you to obtain the following information in relation to your current Australia visa:

  • Your visa type/subclass, and whether you hold a permanent residency or temporary visa
  • When your visa is going to expire if there is any applicable expiry date
  • Whether you are allowed to enter Australia on multiple or just one occasion while you hold this visa
  • The conditions on your visa if there are any, such as work, study restrictions or limitations

If you complete a VEVO check and the result is an error message, than this message may suggest:

  • The required fields are incorrect or incomplete; careful attention should be paid not to confuse letters and numbers with similar appearances, such as the letter ‘I’ and the number ‘1’, or ‘O’ and ‘0’.
  • The visa holder has:
    • overstayed their visa; or
    • a passport New Zealand and is not currently in Australia, or
    • a PLO56 visa evidence card.

    VEVO | Visa Check


    Use this link to access the Department’s online Visa Entitlement Verification Online (VEVO) service for individual visa holders 

    In order to check your visa details online using VEVO, you will need to have one of the following document types available you, as you will need to provide the relevant reference number from your relevant document:

    • Passport
    • ImmiCard
    • Convention Travel Document – also known as a Titre de Voyage
    • Document for Travel To Australia (DFTTA)
    • PLO56 Evidence Card

    In addition to this document, you will need to have one of the following Department reference information:

    • Transaction reference number (TRN)
    • Visa evidence number
    • Visa grant number
    • Department online account password

    As per the below screenshots from the VEVO check process, you will need to have all the above information listed above available to you in order to use this online service and obtained your current visa details:

    VEVO
    VEVO 2

    VEVO - Mobile Application

    You can download the Department’s official free application myVEVO via your Apple or Android application store.

    myVEVO

    Once you launch the application, you will greeted with a message asking you to setup a unique PIN. This PIN must be entered each time myVEVO is accessed.

    However, you can still use myVEVO and access your visa details even if you forget your PIN. If this occurs, then your personal details will/can be cleared from your phone by entering the PIN incorrectly three times.


    You will then need to set a new PIN (like with the setting of your first PIN) and enter your identification details again to perform a VEVO query and check your visa checks. Hence, forgetting your PIN/entering this incorrectly does not permanently disable or lock you out of the myVEVO application and service.


    Once you are inside the myVEVO application, you will be asked to provide your date of birth and following details in order to access your visa details:


    You will need to provide the reference number from your relevant document:

    • Passport
    • ImmiCard
    • Convention Travel Document – also known as a Titre de Voyage
    • Document for Travel To Australia (DFTTA)


    You will also need to have one of the following Department reference information:

    • Transaction reference number (TRN)
    • Visa evidence number
    • Visa grant number
    • Department online account password
    VEVO check result

    Once complete, you should receive your VEVO result which contains the following personal details for yourself, and also details in relation to your current Australian visa:

    VEVO result

    Family name
    Given name(s)
    Date of birth
    Document number
    Country of document


    Current visa details as per departmental records


    Family name
    Given name(s)
    Visa description
    Document number
    Visa class / subclass
    Visa applicant
    Visa grant date
    Visa expiry date
    Location
    Visa status
    Visa grant number


    Entries allowed Multiple entries to and from Australia during the validity of your visa


    Must not arrive after
    Period of stay Until
    Visa type

    Visa condition(s) if any

    Client reviews
    Comments

    12 Comments

    Raki · July 18, 2019 at 5:40 pm

    Hi, My 482 Visa application was filed long back but still no update on the status. In my Immi account just shows Submitted. Is it possible to check the current status online?

      My Access Australia · July 19, 2019 at 8:21 pm

      Hi Raki,
      Unfortunately that is all you will be able to see online with the Department’s Immiaccount.
      You can contact the Department by phone for a follow up: https://immi.homeaffairs.gov.au/help-support/contact-us/telephone

        Raki · August 16, 2019 at 3:25 pm

        Appreciate your response. Is it fine if I contact the Department by phone directly?
        Because I have submitted the application vai attorney. Its been nearly an Year since the application was filed and when I check the status of my application my attorney keep says until unless embassy/department give an update they can’t do anything. Also they say they can’t ask for an update. Please help

          My Access Australia · August 17, 2019 at 3:18 pm

          You are allowed to contact the Department directly as the visa applicant.

    Marika Brendan Duwabane · July 9, 2019 at 8:14 pm

    What about if I don’t know my visa grant number?

      My Access Australia · July 11, 2019 at 8:02 pm

      Hi Marika,
      You can call the Department by phone for further assistance.

    zaheer · June 18, 2019 at 2:22 am

    hi my travel agent is ignoring to give my visa grant number bcox he is charging so much money from me , how to get my visa grant number to chk on my vevo.kinldy help me out pls .

      My Access Australia · June 19, 2019 at 12:38 pm

      Dear Zaheer,
      I would suggest you call the Department as they might be able to provide the information you need to complete a VEVO check.

    Phuong · May 17, 2019 at 11:04 pm

    My problem is: I can check my visa status on the web page, but when I email/ view in pdf, the file was unable to be opened, it was said to be “not pdf file or corrupted”. Have anyone came across this issue?

      Peng Cheng · May 19, 2019 at 9:44 am

      I suggest that you contact the Department if you are having IT issues.
      PC

    Lee · February 18, 2019 at 2:17 am

    Am I able to still use VEVO to get my status even if my Residence Return Visa has expired?

      Peng Cheng · February 26, 2019 at 6:53 pm

      Hi Lee,
      No, nothing will come up if your visa has expired.
      PC

    Comments are closed.