Completing a VEVO visa check will allow you to obtain the following information in relation to your current Australia visa:
If you complete a VEVO check and the result is an error message, than this message may suggest:
Use this link to access the Department’s online Visa Entitlement Verification Online (VEVO) service for individual visa holders
In order to check your visa details online using VEVO, you will need to have one of the following document types available you, as you will need to provide the relevant reference number from your relevant document:
In addition to this document, you will need to have one of the following Department reference information:
As per the below screenshots from the VEVO check process, you will need to have all the above information listed above available to you in order to use this online service and obtained your current visa details:
Once you launch the application, you will greeted with a message asking you to setup a unique PIN. This PIN must be entered each time myVEVO is accessed.
However, you can still use myVEVO and access your visa details even if you forget your PIN. If this occurs, then your personal details will/can be cleared from your phone by entering the PIN incorrectly three times.
You will then need to set a new PIN (like with the setting of your first PIN) and enter your identification details again to perform a VEVO query and check your visa checks. Hence, forgetting your PIN/entering this incorrectly does not permanently disable or lock you out of the myVEVO application and service.
Once you are inside the myVEVO application, you will be asked to provide your date of birth and following details in order to access your visa details:
You will need to provide the reference number from your relevant document:
You will also need to have one of the following Department reference information:
Once complete, you should receive your VEVO result which contains the following personal details for yourself, and also details in relation to your current Australian visa:
Date of birth
Country of document
Current visa details as per departmental records
Visa class / subclass
Visa grant date
Visa expiry date
Visa grant number
Entries allowed Multiple entries to and from Australia during the validity of your visa
Must not arrive after
Period of stay Until
Visa condition(s) if any