Completing a VEVO visa check will allow you to obtain the following information in relation to your current Australia visa:

 

  • Your visa type/subclass, and whether you hold a permanent residency or temporary visa
  • When your visa is going to expire if there is any applicable expiry date
  • Whether you are allowed to enter Australia on multiple or just one occasion while you hold this visa
  • The conditions on your visa if there are any, such as work, study restrictions or limitations

 

If you complete a VEVO check and the result is an error message, than this message may suggest:

 

  • The required fields are incorrect or incomplete; careful attention should be paid not to confuse letters and numbers with similar appearances, such as the letter ‘I’ and the number ‘1’, or ‘O’ and ‘0’.
  • The visa holder has:
    • overstayed their visa; or
    • a passport New Zealand and is not currently in Australia, or
    • a PLO56 visa evidence card.

 

VEVO visa check using Desktop computer

 

Use this link to access the Department’s online Visa Entitlement Verification Online (VEVO) service for individual visa holders 

 

In order to check your visa details online using VEVO, you will need to have one of the following document types available you, as you will need to provide the relevant reference number from your relevant document:

 

  • Passport
  • ImmiCard
  • Convention Travel Document – also known as a Titre de Voyage
  • Document for Travel To Australia (DFTTA)
  • PLO56 Evidence Card

 

In addition to this document, you will need to have one of the following Department reference information:

 

  • Transaction reference number (TRN)
  • Visa evidence number
  • Visa grant number
  • Department online account password

 

As per the below screenshots from the VEVO check process, you will need to have all the above information listed above available to you in order to use this online service and obtained your current visa details:

 

VEVO

 

VEVO 2

 

VEVO visa check using mobile phone

 

You can download the Department’s official free application myVEVO via your Apple or Android application store.

 

myVEVO

 

Once you launch the application, you will greeted with a message asking you to setup a unique PIN. This PIN must be entered each time myVEVO is accessed.

 

 

However, you can still use myVEVO and access your visa details even if you forget your PIN. If this occurs, then your personal details will/can be cleared from your phone by entering the PIN incorrectly three times.

 

You will then need to set a new PIN (like with the setting of your first PIN) and enter your identification details again to perform a VEVO query and check your visa checks. Hence, forgetting your PIN/entering this incorrectly does not permanently disable or lock you out of the myVEVO application and service.

 

Once you are inside the myVEVO application, you will be asked to provide your date of birth and following details in order to access your visa details:

 

You will need to provide the reference number from your relevant document:

 

  • Passport
  • ImmiCard
  • Convention Travel Document – also known as a Titre de Voyage
  • Document for Travel To Australia (DFTTA)

 

You will also need to have one of the following Department reference information:

 

  • Transaction reference number (TRN)
  • Visa evidence number
  • Visa grant number
  • Department online account password

 

 

VEVO check result

 

Once complete, you should receive your VEVO result which contains the following personal details for yourself, and also details in relation to your current Australian visa:

 

VEVO result

 

Family name
Given name(s)
Date of birth
Document number
Country of document

Current visa details as per departmental records
Family name
Given name(s)
Visa description
Document number
Visa class / subclass
Visa applicant
Visa grant date
Visa expiry date
Location
Visa status
Visa grant number

Entries allowed Multiple entries to and from Australia during the validity of your visa
Must not arrive after
Period of stay Until
Visa type

 

Visa condition(s) if any

 

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